Privacy Policy
Sprout Education Privacy Protection Statement
1. Information We Collect
In the course of providing overseas education consulting and school placement services, we may collect the following personal information:
- Basic Information: Student name, date of birth, nationality, gender
- Contact Information: Parent/guardian name, phone number, email, WeChat ID
- Academic Information: Current school, GPA, test scores, transcripts, extracurricular activities
- Identity Documents: Passport number, passport expiry date (encrypted storage)
- Application Materials: Essays, recommendation letters, supplemental materials
- Financial Information: Contract details, payment records
2. How We Use Your Information
Your personal information is used exclusively for:
- Providing education consulting and school application services
- Creating and managing your service account on our portal
- Communicating with you about service progress and important updates
- Generating required application documents
- Processing financial transactions related to our services
Important: We will never sell, rent, or share your personal information with third parties for commercial purposes. Information is shared only with educational institutions as part of the application process, with your explicit consent.
3. Data Security
We implement industry-standard security measures to protect your data:
- Sensitive fields (passport numbers) are encrypted using AES-256-CBC
- All data transmission is protected by SSL/TLS encryption
- Access is controlled through role-based permissions (RBAC)
- Regular security audits and system backups
4. Data Retention
We retain your personal information for the duration of our service relationship plus 3 years after service completion, unless otherwise required by applicable laws.
5. Cross-Border Data Transfer
In the course of providing school application services, your personal information may be transferred to educational institutions outside of mainland China. This includes:
- Submitting application materials (transcripts, essays, test scores) to your chosen overseas schools
- Our email system, which uses servers located outside mainland China
Important: Cross-border transfers are made only with your explicit consent and solely for the purpose of completing your school applications. We ensure that receiving institutions provide adequate data protection.
6. Your Rights
Under the Personal Information Protection Law (PIPL) and applicable regulations, you have the right to:
- Access and view your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw your consent at any time
- Request a copy of your data in a portable format
To exercise these rights, please contact us at the information provided below.
7. Contact Us
For privacy-related inquiries, please contact:
- Email: privacy@sproutedu.com
- Phone:
Last updated: April 2026